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    ContractsCustomer Relations Management System for Growth Hub
    Awarded contract

    Customer Relations Management System for Growth Hub

    Awarded
    £97.4k
    Published 26 Oct 2026

    Procurement of a CRM platform to manage client, business, and stakeholder relationships for Growth Hub Services.

    🇬🇧United KingdomPublished 26 Oct 2026· TodayviaContracts Finder
    Awarded
    £97.4k
    Published 26 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £97,419
      Pounds sterling
    • Tender closed
      18 Oct 2026
      1 week ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • TR
      TRACTIVITY LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    26 Oct 202618 Oct 2026

    Brief

    The Growth Hub is seeking a Customer Relations Management (CRM) solution to effectively manage and track relationships with clients, businesses, and stakeholders. The CRM system should provide comprehensive tools to organize contact information, track interactions, manage pipeline opportunities, and streamline communication across the Growth Hub Services. This solution will support the organization in delivering enhanced service delivery and maintaining strong relationships with all key stakeholders. Suppliers should note that the system must be capable of handling multiple user accounts, generating reports, and integrating with existing business processes.

    Track record

    14 awards · 14 winners
    Open field

    No single supplier dominates the field.

    In it software, LEICESTER CITY COUNCIL has awarded 14 contracts to 14 suppliers.

    Who wins here
    1. Ascendant Solutions Limited1× · 7%
    2. OPENVIEW SECURITY SOLUTIONS LIMITED1× · 7%
    3. COGNISOFT LIMITED1× · 7%
    4. ALLOCATE SOFTWARE LTD1× · 7%
    5. Retail Systems Technology Ltd1× · 7%
    6. VP-AV Limited1× · 7%

    +8 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    87f66286-9668-43c8-962d-ebff6c08f72b-919201

    Your fit

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    This went to TRACTIVITY LIMITED. Sonar reads LEICESTER CITY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LC
    Buyer
    LEICESTER CITY COUNCIL
    Sector
    IT & Software