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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsData Capture System Technical Support and Maintenance
    Awarded contract

    Data Capture System Technical Support and Maintenance

    Awarded
    £800k
    Published 28 Aug 2026

    Provide technical support and maintenance services for data capture systems to ensure reliable operation and user satisfaction.

    🇬🇧United Kingdom· LondonPublished 28 Aug 2026· 3 weeks agoviaFind a Tender
    Awarded
    £800k
    Published 28 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £799,968
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • CI
      CGI IT UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    28 August 2026
    Awarded — no open tender advertised

    Brief

    This contract provides comprehensive technical support and maintenance services for data capture systems. Qualified vendors will deliver services including system monitoring, troubleshooting, software updates, hardware maintenance, user training, and help desk support to ensure continuous operation and optimal performance of data capture infrastructure. The contractor will maintain system uptime, resolve technical issues promptly, and provide documentation and reporting on system performance metrics. Services may include preventive maintenance schedules, spare parts availability, and emergency support. This is an ideal opportunity for technology service providers with experience in data capture solutions, information management systems, and enterprise-level technical support operations.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In it software, Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. The Phoenix Partnership (TPP)1× · 10%
    2. NW Manchester Telepath LIMS annual support1× · 10%
    3. Optum (formerly, Egton Medical Information Systems (EMIS))1× · 10%
    4. DH OPCO UK LTD DEDALUS1× · 10%
    5. Content Online AB1× · 10%
    6. Patch My PC1× · 10%

    +4 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06ee49
    SS
    Buyer
    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency
    Sector
    IT & Software