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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsSoftware and Information Systems for Call Center Operations in Bavaria
    Closed contract

    Software and Information Systems for Call Center Operations in Bavaria

    Tender closed
    21 Nov 2025
    39 weeks ago

    The Bavarian State Office for Taxes is seeking to implement a unified, statewide information system for telephone inquiries and hotline services across all Bavarian tax offices and the Bavarian State Office for Taxes. The goal of this procurement is to find a qualified service provider with the nece

    🇩🇪GermanyPublished 21 Oct 2025· 10 months agoviaTED
    Tender closed
    21 Nov 2025
    39 weeks ago
    Tender deadline passed on 21 Nov 2025.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      21 Nov 2025
      9 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇩🇪Germany

    Lifecycle

    Closed

    Tender closed on 21 Nov 2025. Awaiting award.

    21 Oct 2025Today21 Nov 2025

    Brief

    The Bavarian State Office for Taxes is seeking to implement a unified, statewide information system for telephone inquiries and hotline services across all Bavarian tax offices and the Bavarian State Office for Taxes. The goal of this procurement is to find a qualified service provider with the necessary experience, expertise, and capabilities to design (including solution options), build, integrate, and implement a comprehensive, efficient, user-friendly, and accessible system. The solution may be provided either by customizing existing software, which will be permanently transferred to the client, or by developing and delivering custom software that will also be permanently provided.

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    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    696359-2025
    FS
    Buyer
    FREE STATE OF BAVARIA REPRESENTED BY THE BAVARIAN STATE OFFICE FOR TAXES CENTRAL PROCUREMENT OFFICE
    Sector
    IT & Software