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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsMarket Research Services for Voice of the Customer Program
    Awarded contract

    Market Research Services for Voice of the Customer Program

    Awarded
    203k
    Published 9 Oct 2025

    An Post is seeking to continue its Voice of the Customer (VOC) program, which focuses on gathering and analyzing customer feedback to improve services. This contract involves providing market research services that will help An Post understand customer needs and preferences. The total value of the c

    🇮🇪IrelandPublished 9 Oct 2025· 11 months agoviaTED
    Awarded
    203k
    Published 9 Oct 2025

    Decision brief

    4 fields
    • Contract value
      203,000currency not stated
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    2 suppliers
    • RC
      RED C RESEARCH AND MARKETING LTD59378
    Lead contractor
  1. RC
    RED C Research and Marketing Ltd_59378
    Lead contractor
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 11 months ago.

    9 October 2025
    Awarded — no open tender advertised

    Brief

    An Post is seeking to continue its Voice of the Customer (VOC) program, which focuses on gathering and analyzing customer feedback to improve services. This contract involves providing market research services that will help An Post understand customer needs and preferences. The total value of the contract is €203,000, and it is aimed at enhancing customer satisfaction and service delivery.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In professional services, AN POST391 has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. RED C RESEARCH AND MARKETING LTD593781× · 50%
    2. RED C Research and Marketing Ltd_593781× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    667589-2025
    AP
    Buyer
    AN POST391
    Sector
    Professional Services