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    ContractsCultural Venue Ticketing and Management System
    Awarded contract

    Cultural Venue Ticketing and Management System

    Awarded
    £216.7k
    Published 7 Jul 2026

    Provision of an integrated ticketing, marketing, and fundraising management system for three Northeast England cultural venues via G-Cloud 14 Framework.

    🇬🇧United KingdomPublished 7 Jul 2026· 2 months agoviaContracts Finder
    Awarded
    £216.7k
    Published 7 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £216,716
      Pounds sterling
    • Tender closed
      28 Apr 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SP
      SPEKTRIX LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    7 Jul 2026Today28 Apr 2026

    Brief

    This is a call-off procurement from the G-Cloud 14 Framework (RM1557.14) for the provision of an integrated ticketing, marketing, fundraising, and relationship management system. The system will serve three cultural venues: Gala Durham, Empire Consett, and Bishop Auckland Town Hall. The solution should support box office operations, customer relationship management, marketing campaign execution, and fundraising activities across all three venues. Suppliers bidding for this opportunity should have experience delivering ticketing platforms to cultural institutions and demonstrate capability in system integration, user support, and ongoing maintenance.

    Track record

    20 awards · 19 winners
    Open field

    No single supplier dominates the field.

    In it software, DURHAM COUNTY COUNCIL has awarded 20 contracts to 19 suppliers.

    Who wins here
    1. CIVICA UK LIMITED2× · 10%
    2. LINK MAKER SYSTEMS LIMITED1× · 5%
    3. THE SKILLS NETWORK LIMITED1× · 5%
    4. INFORM HOLDINGS LTD1× · 5%
    5. SafetyCulture Pty Ltd.1× · 5%
    6. Valuing Care Limited1× · 5%

    +13 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    47a6939c-622a-4aa5-bb91-714ec9392799-904988
    DC
    Buyer
    DURHAM COUNTY COUNCIL
    Sector
    IT & Software