Cultural Venue Ticketing and Management System

This is a call-off procurement from the G-Cloud 14 Framework (RM1557.14) for the provision of an integrated ticketing, marketing, fundraising, and relationship management system. The system will serve three cultural venues: Gala Durham, Empire Consett, and Bishop Auckland Town Hall. The solution should support box office operations, customer relationship management, marketing campaign execution, and fundraising activities across all three venues. Suppliers bidding for this opportunity should have experience delivering ticketing platforms to cultural institutions and demonstrate capability in system integration, user support, and ongoing maintenance.