Supply an omnichannel contact centre system to support council customer service operations via the G-Cloud 14 framework.
Contract awarded. Originally published 1 months ago.
No single supplier dominates the field.
In it software, BASINGSTOKE DEANE BOROUGH COUNCIL has awarded 4 contracts to 4 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
G-Cloud 14 framework opportunity for an IT solution to manage and support housing needs assessment and service delivery.
The Council is seeking an omnichannel contact centre platform to unify customer communications across multiple channels.
Contract opportunity to deliver passive fire protection upgrades across three multi-use buildings in Basingstoke totalling approximately 4,950m².
Passive fire protection installation and compliance works required across three multi-tenanted buildings totalling approximately 4,950m² in Basingstoke.
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