BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Engagement and Data Platform Software
    Awarded contract

    Customer Engagement and Data Platform Software

    Awarded
    £494k
    Published 15 Sept 2026

    Procurement of integrated Customer Engagement and Data Platform software to enable personalized communications and data-driven marketing across digital channels.

    🇬🇧United Kingdom· LondonPublished 15 Sept 2026· 4 weeks agoviaFind a Tender
    Awarded
    £494k
    Published 15 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £494,018
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • AU
      ACCESS UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 weeks ago.

    15 September 2026
    Awarded — no open tender advertised

    Brief

    The Contracting Authority is seeking to procure an integrated Customer Engagement Platform (CEP) and Customer Data Platform (CDP) solution to support customer communications, engagement, and data-driven insights across multiple digital channels. The platform will enable the organization to deliver personalized customer communications, execute data-driven targeted campaigns to increase engagement and revenue, obtain real-time visibility into customer behavior to enhance campaign performance, and consolidate planning, execution, and optimization activities across all channels by replacing multiple disconnected systems. Suppliers should demonstrate experience in providing scalable, cloud-based platforms with advanced segmentation, analytics, automation, and multi-channel integration capabilities.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Thameslink Southern Great Northern Limited (TSGN) has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. ICOMERA UK LIMITED1× · 33%
    2. KROLL ASSOCIATES U.K. LIMITED1× · 33%
    3. ACCESS UK LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

    More from Thameslink Southern Great Northern Limited (TSGN)

    4 listingsView all →
    AwardedConstruction🇬🇧United Kingdom

    Fleet Depot Door Maintenance and Replacement Services

    Supplier needed to provide depot door installation, maintenance, replacement, and planned preventative maintenance services for fleet facilities.

    Thameslink Southern Great Northern Limited (TSGN)
    Published 12 Oct 2026
    OpenConstruction🇬🇧United Kingdom

    Paint and Consumables Supply for Selhurst Depot

    Selhurst Depot seeks suppliers for paint and consumable materials through competitive procurement.

    £2,600,000indicativeThameslink Southern Great Northern Limited (TSGN)
    Published 9 Oct 2026
    OpenTransport & Logistics🇬🇧United Kingdom

    Remote Condition Monitoring System for Class 171 Train Fleet

    GTR seeks a replacement remote condition monitoring system for Class 171 trains to enhance performance tracking, enable predictive maintenance, and reduce unplanned downtime.

    Thameslink Southern Great Northern Limited (TSGN)
    Published 2 Oct 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Customer Contact Centre Services

    GTR seeks an outsourced provider to deliver flexible, demand-responsive customer contact centre and help desk services.

    Thameslink Southern Great Northern Limited (TSGN)
    Published 30 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment Support for Decision-Making Systems

    UK AI SMEs can access up to £5 million in funding to deploy AI and machine learning solutions for critical decision-making, working with medium or large organisations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Verification

    Funding for UK AI SMEs to deploy machine learning solutions that automate compliance monitoring, testing, and verification for medium and large organizations.

    est.£5,000,000
    Published 21 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-068a59

    Your fit

    Could you win the next one?

    This went to ACCESS UK LIMITED. Sonar reads Thameslink Southern Great Northern Limited (TSGN)'s work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    TS
    Buyer
    Thameslink Southern Great Northern Limited (TSGN)
    Sector
    IT & Software