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    ContractsDigital Lifeline Units for Vulnerable Clients
    Awarded contract

    Digital Lifeline Units for Vulnerable Clients

    Awarded
    £122k
    Published 1 Jun 2026

    OneCall requires digital lifeline units to replace analogue emergency call devices in vulnerable clients' homes before 2027 analogue line decommissioning.

    🇬🇧United Kingdom· EnglandPublished 1 Jun 2026· 3 months agoviaFind a Tender
    Awarded
    £122k
    Published 1 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £122,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CU
      CAREIUM UK LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    1 June 2026
    Awarded — no open tender advertised

    Brief

    OneCall is seeking to procure digital lifeline units to replace existing analogue units in vulnerable clients' homes. These devices enable emergency calls via wearable pendants or sensors. The procurement is urgent as analogue phone lines will be decommissioned in 2027, after which current units will become non-functional. OneCall has completed a comprehensive evaluation of multiple providers, assessing signal strength across the Borough, call reliability to the alarm receiving centre, installation ease, and cost. Careium has been identified as the preferred supplier based on this analysis. A direct award contract with Careium would ensure cost-effectiveness compared to purchasing from other digital lifeline unit providers. Careium is not currently listed on the NEPO framework, necessitating a direct procurement approach.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In healthcare medical, Stockton on Tees Borough Council has awarded 1 contract to 1 supplier.

    Who wins here
    1. CAREIUM UK LTD1× · 100%

    Across healthcare medical, the most active winners are URTICA SP Z O O, SALUS INTERNATIONAL SP Z O O, URTICA SP Z OO — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a9d2
    SO
    Buyer
    Stockton on Tees Borough Council
    Sector
    Social Care