Awarded contract

24/7 Managed Service for Student Information System

Awarded
£621.3k
Published 16 Jul 2026

UWS seeks a vendor to provide round-the-clock managed service support for its Student Information System under a 1-year renewal contract.

United Kingdom· ScotlandPublished 16 Jul 2026· 3 weeks agoFind a Tender

Decision brief

4 fields
  • Contract value
    £621,259
    Pounds sterling
  • Closing date
    Rolling
    No closing date published
  • Sector
    Browse related listings
  • Location
    United Kingdom
    Scotland

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published 3 weeks ago.

16 July 2026
Awarded — no open tender advertised

Brief

This is a 1-year renewal contract for 24/7 managed service support of UWS' Student Information System (SIS). The SIS is currently undergoing an upgrade with an active project team overseeing the implementation. The successful vendor will provide continuous monitoring, technical support, maintenance, and system administration services to ensure the SIS operates reliably and securely throughout the academic year. Responsibilities may include user support, system performance monitoring, security updates, backup and disaster recovery services, and coordination with the internal project team during the upgrade phase.

Track record

2 awards · 2 winners
Thin record

Only 2 prior awards here — too little to read.

In it software, University of the West of Scotland has awarded 2 contracts to 2 suppliers.

Who wins here
  1. Waracle LTD1× · 50%

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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