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Awarded contract

PBX and Unify System Licensing, Maintenance and Support Services

Awarded
£32.2k
Published 3 Jun 2026

West Midlands Fire & Rescue Authority is seeking a vendor to provide PBX and Unify system licensing, maintenance, and support services.

United KingdomPublished 3 Jun 2026· 2 months agoContracts Finder

Decision brief

4 fields
  • Contract value
    est.£32,231
    Pounds sterling
  • Tender closed
    22 Apr 2024
    2 years ago
  • Sector
    IT & Software
    Browse related listings
  • Location
    United Kingdom

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published 2 months ago.

3 Jun 2026Today22 Apr 2024

Brief

This opportunity seeks a supplier to provide comprehensive licensing, maintenance, and technical support services for PBX (Private Branch Exchange) and Unify unified communications systems used by West Midlands Fire & Rescue Authority. Services required include software licensing for continued operation, ongoing maintenance to ensure system reliability and performance, and 24/7 technical support to address system issues and user requests. The supplier must be able to manage updates, patches, and provide helpdesk support to keep critical communications infrastructure operational for emergency response operations.

Track record

1 award · 1 winner
Thin record

Only 1 prior award here — too little to read.

In it software, WEST MIDLANDS FIRE SERVICE has awarded 1 contract to 1 supplier.

Who wins here
  1. MAINTEL HOLDINGS PLC1× · 100%

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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