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    ContractsPBX and Unify System Licensing, Maintenance and Support Services
    Awarded contract

    PBX and Unify System Licensing, Maintenance and Support Services

    Awarded
    £32.2k
    Published 3 Jun 2026

    West Midlands Fire & Rescue Authority is seeking a vendor to provide PBX and Unify system licensing, maintenance, and support services.

    🇬🇧United KingdomPublished 3 Jun 2026· 4 months agoviaContracts Finder
    Awarded
    £32.2k
    Published 3 Jun 2026

    Decision brief

    4 fields
    • Contract value
      est.£32,231
      Pounds sterling
    • Tender closed
      22 Apr 2024
      2 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MH
      MAINTEL HOLDINGS PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    3 Jun 2026Today22 Apr 2024

    Brief

    This opportunity seeks a supplier to provide comprehensive licensing, maintenance, and technical support services for PBX (Private Branch Exchange) and Unify unified communications systems used by West Midlands Fire & Rescue Authority. Services required include software licensing for continued operation, ongoing maintenance to ensure system reliability and performance, and 24/7 technical support to address system issues and user requests. The supplier must be able to manage updates, patches, and provide helpdesk support to keep critical communications infrastructure operational for emergency response operations.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, WEST MIDLANDS FIRE SERVICE has awarded 1 contract to 1 supplier.

    Who wins here
    1. MAINTEL HOLDINGS PLC1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    c5075ded-72d6-49a8-94e0-8f183574606b-900399

    Your fit

    Could you win the next one?

    This went to MAINTEL HOLDINGS PLC. Sonar reads WEST MIDLANDS FIRE SERVICE's work like this against your business — who holds it, and whether you could compete or partner next time.

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    WM
    Buyer
    WEST MIDLANDS FIRE SERVICE
    Sector
    IT & Software