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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsResearch and Development Consulting Services for Victim Support Client Journey Study
    Closed contract

    Research and Development Consulting Services for Victim Support Client Journey Study

    Contract value
    €170k
    Closed 12 Sept 2025

    This contract involves conducting a study to map the needs, experiences, and journeys of clients using victim support services. The goal is to assess how well the clients' needs align with the victim support law and services, and to provide recommendations for designing a more client-centered and su

    🇪🇪EstoniaPublished 1 Sept 2025· 1 years agoviaTED
    Contract value
    €170k
    Closed 12 Sept 2025
    Tender deadline passed on 12 Sept 2025.

    Decision brief

    4 fields
    • Contract value
      est.€170,000
      Euros
    • Tender closed
      12 Sept 2025
      11 months ago
    • Sector
      Social Care
      Browse related listings
    • Location
      🇪🇪Estonia

    Lifecycle

    Closed

    Tender closed on 12 Sept 2025. Awaiting award.

    1 Sept 2025Today12 Sept 2025

    Brief

    This contract involves conducting a study to map the needs, experiences, and journeys of clients using victim support services. The goal is to assess how well the clients' needs align with the victim support law and services, and to provide recommendations for designing a more client-centered and supportive service offering. Key details include the focus on understanding client requirements and improving service delivery.

    Track record

    6 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In research innovation, STATE SUPPORT SERVICES CENTRE has awarded 6 contracts to 6 suppliers.

    Who wins here
    1. AS POSTIMEES GRUPP1× · 17%
    2. O CLANGA1× · 17%
    3. TOIVO SEPP1× · 17%
    4. METSARUUM LTD1× · 17%
    5. CIVITTA EESTI AS1× · 17%
    6. OÜ Metsaruum1× · 17%

    Across research innovation, the most active winners are IPSOS MARKET RESEARCH LIMITED, WSP UK LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    571009-2025
    SS
    Buyer
    STATE SUPPORT SERVICES CENTRE
    Sector
    Social Care