Digital Printing Systems and Software for Bielefeld City Administration

The City Administration of Bielefeld, with approximately 340,000 residents, operates an in-house printing service that supports around 6,000 employees across various departments with essential printed materials for administrative work. This procurement process aims to modernize the printing service's core business of producing high-quality digital print products and their processing, focusing on both hardware and software. The contract includes the delivery of a high-performance black-and-white digital production printing system, two high-performance color digital printing systems, and the necessary software, along with ensuring operational readiness and system service on a rental basis. The printing service requires minimal technical downtime and must meet the highest quality standards while delivering services as quickly as possible. To achieve this, the service seeks a reliable and experienced partner with a streamlined equipment portfolio to minimize interfaces, particularly concerning support, maintenance, and upkeep. Currently, the service uses one black-and-white system and two color systems, and it needs to be equipped with new supplies and services to adapt to changing order requirements and volumes.