Contact Centre Telephony and Multi-Channel Solution Services
Direct award opportunity to supply and support a contact centre telephony and multi-channel communication solution under the GCA RM6285 framework agreement.
Decision brief
4 fields- Contract value£373,672Pounds sterling
- Tender closed6 Jul 20261 months ago
- SectorBrowse related listings
- LocationUnited Kingdom
Suppliers
1 supplier- NETCALL TECHNOLOGY LIMITEDLead contractor
Lifecycle
AwardedContract awarded. Originally published today.
Brief
Track record
9 awards · 9 winnersNo single supplier dominates the field.
In it software, DERBYSHIRE COUNTY COUNCIL has awarded 9 contracts to 9 suppliers.
- Cantium Business Solutions1× · 11%
- SYSTEMSLINK 2000 LTD.1× · 11%
- VIVACITY LABS LIMITED1× · 11%
- DEF Software Ltd1× · 11%
- Prescribing Services Ltd1× · 11%
+3 more suppliers
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
More from DERBYSHIRE COUNTY COUNCIL
Paul's Arm Bridge Conservation and Heritage Repair Contract
Experienced conservation contractor required to restore Paul's Arm Bridge at Shipley Lake Reservoir, including masonry repairs, repointing, new parapets, and resurfacing.
Alternative Education Framework for Derbyshire Children and Young People
Derbyshire County Council is seeking alternative education providers across five specialist service areas to support excluded, at-risk, and disengaged children and young people.
Fixed Wire Testing Services (PRP 289)
Qualified electrical service providers are sought to perform comprehensive fixed wire testing and safety inspections of installed wiring systems for project PRP 289.
SEND Specialized Transport Routes - Summer 2026 South Region Batch 13
Specialized transport services contract for SEND students in the South region, running for 2 academic years with optional extension.
Open in IT & Software
Integrated HR and Payroll System Implementation
Tender for implementation of an integrated HR and Payroll system to modernize workforce management, improve employee experience, and strengthen operational efficiency and compliance.
Network and Connectivity Services for Underlay, OT Mobile, and Co-Managed Operations
Anglian Water is seeking network and connectivity service providers for underlay infrastructure, OT mobile connectivity, and co-managed network platform operations.
Privacy and AI Governance Platform - Request for Information
The BBC is seeking information on privacy and AI governance platforms to enhance the efficiency and consistency of its governance activities across the organization.
Clinical Audit and Performance Monitoring Platform
Clinically-led quality assurance platform required to support audit, performance monitoring, and continuous improvement in healthcare services.