BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact Centre Telephony and Multi-Channel Solution Services
    Awarded contract

    Contact Centre Telephony and Multi-Channel Solution Services

    Awarded
    £373.7k
    Published 11 Aug 2026

    Direct award opportunity to supply and support a contact centre telephony and multi-channel communication solution under the GCA RM6285 framework agreement.

    🇬🇧United KingdomPublished 11 Aug 2026· 2 months agoviaContracts Finder
    Awarded
    £373.7k
    Published 11 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £373,672
      Pounds sterling
    • Tender closed
      6 Jul 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • NT
      NETCALL TECHNOLOGY LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    11 Aug 2026Today6 Jul 2026

    Brief

    This is a direct award call-off contract opportunity under the GCA RM6285 Back Office Software 2 framework for the provision of a comprehensive Contact Centre Telephony and Multi-Channel Solution with associated services. The solution should support contact centre operations through integrated telephony systems and multi-channel communication capabilities (such as voice, email, chat, and other channels). Suppliers interested in this opportunity should note that it is being procured as a call-off from an existing framework agreement, which streamlines the procurement process. The contract will cover the supply, implementation, and support of the contact centre technology platform and related professional services.

    Track record

    18 awards · 17 winners
    Open field

    No single supplier dominates the field.

    In it software, DERBYSHIRE COUNTY COUNCIL has awarded 18 contracts to 17 suppliers.

    Who wins here
    1. ZENGENTI LIMITED2× · 11%
    2. Cantium Business Solutions1× · 6%
    3. SYSTEMSLINK 2000 LTD.1× · 6%
    4. J C Applications Development Limited1× · 6%
    5. Coolspirit Ltd1× · 6%
    6. ACCOUNTIS EUROPE LTD1× · 6%

    +11 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from DERBYSHIRE COUNTY COUNCIL

    4 listingsView all →
    AwardedConstruction🇬🇧United Kingdom

    Tech Supervision - Professional Staff and Secondments for Civil and Highway Activities (2026-2027)

    Recruitment of technical supervision professionals for civil and highway project oversight during 2026-2027.

    £54,610DERBYSHIRE COUNTY COUNCIL
    Published 2 Nov 2026
    AwardedConstruction🇬🇧United Kingdom

    Resilience Delivery Manager - General Civil and Highway Activities (2026-27)

    Recruitment for a Resilience Delivery Manager to support general civil and highway activities through professional staffing services for 2026-27.

    £54,610DERBYSHIRE COUNTY COUNCIL
    Published 2 Nov 2026
    AwardedConstruction🇬🇧United Kingdom

    Resilience Delivery Manager - Civil and Highway Activities (2026-27)

    Staffing opportunity for a Resilience Delivery Manager to support civil and highway activities through the MHA PSP program in 2026-27.

    £67,302DERBYSHIRE COUNTY COUNCIL
    Published 2 Nov 2026
    AwardedConstruction🇬🇧United Kingdom

    Technical Director - Professional Staff Position for Civil and Highway Activities 2026-27

    Seek experienced Technical Director for professional staff position supporting civil and highway activities in 2026-27.

    £36,574DERBYSHIRE COUNTY COUNCIL
    Published 2 Nov 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇮🇪Ireland

    Ireland Energy Management System IT Services Contract Modification

    Ireland seeks IT services providers for a €45.8 million contract modification to maintain and enhance its critical Energy Management System infrastructure.

    EirGrid
    Published 3 Nov 2026
    OpenIT & Software🇬🇧United Kingdom

    Application Management Services for the Radiological Response and Emergency Management System

    Provide application management services for the UK's radiological monitoring and emergency response system.

    £27,700,000indicativeDepartment for Energy Security & Net Zero
    Published 2 Nov 2026
    IT & Software🇬🇧United Kingdom

    Integrated Financial Planning and Reporting System

    Implement an integrated budgeting, forecasting, and financial reporting platform that automates LeO's finance processes and integrates with existing systems.

    est.£100,000The Office for Legal Complaints
    Published 2 Nov 2026
    OpenIT & Software🇬🇧United Kingdom

    Point-of-Care Ultrasound Solutions for DVT Diagnosis

    NHS trust seeking point-of-care ultrasound technology to enable rapid, clinician-led diagnosis of lower limb DVT across two hospital locations.

    £300,000indicativeChelsea and Westminster Hospital NHS Foundation Trust
    Published 2 Nov 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    7f951443-dbd3-4d29-8e58-cb8f34db1a6a-910219

    Your fit

    Could you win the next one?

    This went to NETCALL TECHNOLOGY LIMITED. Sonar reads DERBYSHIRE COUNTY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    DC
    Buyer
    DERBYSHIRE COUNTY COUNCIL
    Sector
    IT & Software