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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsPayment Services for HSL
    Closed contract

    Payment Services for HSL

    Tender closed
    19 Sept 2025
    13 months ago

    Helsingin Seudun Liikenne (HSL) is seeking a supplier for an omnichannel payment acceptance and card acquiring solution. This solution aims to enhance HSL's payment processes, making them more user-friendly, efficient, and compliant. The required services include: 1. **Payment Terminals**: Physica

    🇫🇮FinlandPublished 25 Jun 2025· 1 years agoviaTED
    Tender closed
    19 Sept 2025
    13 months ago
    Tender deadline passed on 19 Sept 2025.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      19 Sept 2025
      1 years ago
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇫🇮Finland

    Lifecycle

    Closed

    Tender closed on 19 Sept 2025. Awaiting award.

    25 Jun 2025Today19 Sept 2025

    Brief

    Helsingin Seudun Liikenne (HSL) is seeking a supplier for an omnichannel payment acceptance and card acquiring solution. This solution aims to enhance HSL's payment processes, making them more user-friendly, efficient, and compliant. The required services include: 1. **Payment Terminals**: Physical in-store payment terminals and unattended terminals for outdoor self-service. 2. **Online Payment Solutions**: A checkout solution for HSL's digital channels. 3. **Payment Methods**: A wide selection of payment methods and Payment Service Provider (PSP) services for all sales channels. 4. **Software and Hardware Updates**: Regular updates for software (including bug fixes, security updates, and compliance with PCI DSS and legislation) and hardware throughout the contract period. 5. **Management Portal**: A reporting and management portal with necessary APIs. 6. **Daily Operations**: Management of internal processes and provision of necessary staff resources for service delivery. 7. **Customer Support**: Ongoing customer service support for HSL. The supplier must be a reputable company specializing in payment solutions, capable of ensuring compliance and future development of the payment solution. The payment solution will be provided as a service for a monthly fee, and HSL is not looking to purchase software development teams or hardware. The procurement includes both mandatory and optional requirements. Mandatory requirements must be met in the supplier's offer, while optional requirements are additional features that can be included. HSL may order additional payment terminals and checkout solutions during the contract period but is not obligated to do so. All deadlines are in Finnish time. For more details, refer to the invitation to tender.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    411422-2025

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    HR
    Buyer
    HELSINKI REGION TRANSPORT MUNICIPAL FEDERATION
    Sector
    Facilities Management