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    ContractsPatient Communications and Engagement Platform for Health Records
    Awarded contract

    Patient Communications and Engagement Platform for Health Records

    Awarded
    £700k
    Published 13 Jul 2026

    Seeking a patient communications platform to manage and distribute healthcare correspondence across digital and physical channels to improve patient engagement and appointment management.

    🇬🇧United KingdomPublished 13 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £700k
    Published 13 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £700,000
      Pounds sterling
    • Tender closed
      1 May 2025
      1 year ago
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SY
      Synertec Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    13 Jul 2026Today1 May 2025

    Brief

    This is an opportunity to provide a patient communications and engagement service for a healthcare trust. The service should enable the generation, management, and distribution of patient correspondence through both digital and physical channels. Key capabilities include sending appointment notifications, patient letters, appointment reminders, and other healthcare-related communications. The solution should help the trust improve patient engagement, streamline administrative processes, and enhance communication efficiency. Potential suppliers should demonstrate experience in healthcare communications, compliance with data protection regulations, and the ability to integrate with existing health record systems.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In media communications, WEST SUFFOLK NHS FOUNDATION TRUST has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Synertec Limited1× · 50%
    2. Gamma Network Solutions1× · 50%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    22b60bf7-304f-485a-928d-14c6b7542271-905919

    Your fit

    Could you win the next one?

    This went to Synertec Limited. Sonar reads WEST SUFFOLK NHS FOUNDATION TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    WS
    Buyer
    WEST SUFFOLK NHS FOUNDATION TRUST
    Sector
    Media & Communications