IT Management and Technical Project Office Services for Portos de Galicia

This contract involves providing comprehensive IT management services and a Technical Project Office (TPO) for Portos de Galicia. The key activities include: - Establishing a Technical Project Office to strategically coordinate various ongoing and future projects aimed at the digital transformation of both the public entity and the ports under its jurisdiction. - Maintaining the IT platform, ensuring 8*5 support for both software and hardware used by Portos de Galicia. - Offering a user support center with a telephone consultation service, providing adequate support to Portos de Galicia employees in IT matters, including management systems, office applications, and communications, with 8*5 coverage. - Providing on-site microcomputer assistance to ensure employees receive appropriate support for office applications and other software as the first level of assistance from the TPO.