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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsAfter-Hours Call Handling Services
    Awarded contract

    After-Hours Call Handling Services

    Awarded
    £13.2k
    Published 4 Jun 2026

    Contract award opportunity to provide professional after-hours call handling and customer support services.

    🇬🇧United Kingdom· WalesPublished 4 Jun 2026· 5 months agoviaFind a Tender
    Awarded
    £13.2k
    Published 4 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £13,203
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • LD
      LLESIANT DELTA WELLBEING LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    4 June 2026
    Awarded — no open tender advertised

    Brief

    This is a contract opportunity for providing out-of-hours call handling services. The successful supplier will be responsible for managing incoming calls outside standard business hours, ensuring professional call management, message taking, call routing, and emergency response handling. This service is essential for maintaining customer support continuity and ensuring no calls go unanswered during evenings, nights, weekends, and holidays. Potential suppliers should have experience in call center operations, multilingual support capabilities, and the ability to integrate with existing communication systems.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In professional services, Cardiff Community Housing Association (CCHA) has awarded 1 contract to 1 supplier.

    Who wins here
    1. LLESIANT DELTA WELLBEING LTD1× · 100%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, PROMAR INTERNATIONAL — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06102f

    Your fit

    Could you win the next one?

    This went to LLESIANT DELTA WELLBEING LTD. Sonar reads Cardiff Community Housing Association (CCHA)'s work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

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    CC
    Buyer
    Cardiff Community Housing Association (CCHA)
    Sector
    Professional Services