Digital Telephony Service for GP Practices - Market Information Request

This Request for Information (RFI) seeks input from vendors and service providers on available market solutions for delivering digital telephony services to Scottish General Practitioner (GP) practices. The Scottish health service is exploring technology options and capabilities to modernize telephone communication systems across GP practices. This RFI is an information-gathering exercise only and does not constitute a formal tender, competition, or part of any procurement evaluation or selection process. Interested parties are encouraged to share details about their digital telephony solutions, technical capabilities, pricing models, implementation approaches, and experience serving healthcare providers. Responses will inform the design of a future procurement exercise but will not directly result in contract awards.