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    ContractsMass Communication Tool for Emergency Services
    Awarded contract

    Mass Communication Tool for Emergency Services

    Status
    Awarded
    Published 2 Oct 2026

    Yorkshire Ambulance Service is implementing a secure mass communication platform via Everbridge to enhance emergency response capabilities and replace legacy systems.

    🇬🇧United Kingdom· Yorkshire and the HumberPublished 2 Oct 2026· 1 month agoviaFind a Tender
    Status
    Awarded
    Published 2 Oct 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Yorkshire and the Humber

    Suppliers

    1 supplier
    • SO
      SOFTCAT PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    2 October 2026
    Awarded — no open tender advertised

    Brief

    Yorkshire Ambulance Service is procuring a Mass Communication Tool (MCT) and associated messaging services to replace legacy communication systems. The contract has been awarded to Everbridge via Softcat PLC under the CCS G-Cloud 14 Framework for an initial three-year term with a 12-month extension option. The solution will provide a secure, resilient, and scalable platform enabling rapid two-way communication during major incidents and business continuity events. This procurement addresses critical organisational risk by replacing unsupported legacy tools and delivering optimal quality, functionality, and value for money. The platform will support emergency response operations and ensure reliable communication capabilities across the ambulance service.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, YORKSHIRE AMBULANCE SERVICE NHS TRUST has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. SOFTCAT PLC1× · 50%
    2. SVL BUSINESS SOLUTIONS LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077fc3

    Your fit

    Could you win the next one?

    This went to SOFTCAT PLC. Sonar reads YORKSHIRE AMBULANCE SERVICE NHS TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    YA
    Buyer
    YORKSHIRE AMBULANCE SERVICE NHS TRUST
    Sector
    IT & Software