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    ContractsIntegrated Specialist Advice Service for Rhondda Cynon Taf Residents
    Awarded contract

    Integrated Specialist Advice Service for Rhondda Cynon Taf Residents

    Awarded
    £377.8k
    Published 11 Sept 2026

    Deliver integrated specialist advice services across Rhondda Cynon Taf, providing crisis support, debt advice, benefits assistance, and coordinated care for residents with complex needs.

    🇬🇧United Kingdom· WalesPublished 11 Sept 2026· 4 days agoviaFind a Tender
    Awarded
    £377.8k
    Published 11 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £377,838
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • CA
      Citizen Advice Rhondda Cynon Taf
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 days ago.

    11 September 2026
    Awarded — no open tender advertised

    Brief

    Citizens Advice RCT seeks to deliver comprehensive specialist advice services across Rhondda Cynon Taf, supporting residents facing complex and urgent issues. The service operates through multiple access points: open-door crisis advice centers in Mountain Ash and Pontypridd for immediate specialist support; coordinated single-access advice for in-depth assistance; and referral-led services for clients with multiple, layered issues requiring intensive, targeted support. Key service components include specialist debt advice from FCA-registered advisers, income maximisation and budgeting support, and representation at welfare benefit appeals. The service integrates closely with local authority partners including social workers, support workers, Resilient Families Teams, and homelessness prevention services to ensure seamless, coordinated client journeys and shared outcomes. All advice is delivered by highly skilled advisers with robust quality assurance. The service maintains Advice Quality Standard (AQS) accreditation across Consumer, Debt, Welfare Benefits, Health and Community Care, Disability, Older People, and Students and Young People categories, plus IAQF quality standard certification, guaranteeing high-quality specialist support for vulnerable populations.

    Track record

    15 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In this category, Rhondda Cynon Taf CBC has awarded 15 contracts to 10 suppliers.

    Who wins here
    1. Stori4× · 27%
    2. Platfform for Change3× · 20%
    3. RCT Domestic Abuse Service1× · 7%
    4. Trivallis1× · 7%
    5. Platfform1× · 7%
    6. Citizen Advice Rhondda Cynon Taf1× · 7%

    +4 more suppliers

    Across this category, the most active winners are ATKINSALTRAD, ELIS, Marston Holdings Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f86c
    RC
    Buyer
    Rhondda Cynon Taf CBC
    Sector
    Social Care