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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Service Support for Waste Management
    Awarded contract

    Customer Service Support for Waste Management

    Awarded
    €400k
    Published 11 Jun 2025

    This procurement opportunity involves managing customer service contacts for Salpakierto Oy through various channels, including phone, email, chatbot inquiries, and online forms. The goal is to find a service provider capable of meeting the specific requirements related to municipal waste management

    🇫🇮FinlandPublished 11 Jun 2025· 1 years agoviaTED
    Awarded
    €400k
    Published 11 Jun 2025

    Decision brief

    4 fields
    • Contract value
      €400,000
      Euros
    • Closing date
      Rolling
      No closing date published
    • Sector
      Environmental Services
      Browse related listings
    • Location
      🇫🇮Finland

    Suppliers

    1 supplier
    • HG
      HUMM GROUP OY
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 years ago.

    11 June 2025
    Awarded — no open tender advertised

    Brief

    This procurement opportunity involves managing customer service contacts for Salpakierto Oy through various channels, including phone, email, chatbot inquiries, and online forms. The goal is to find a service provider capable of meeting the specific requirements related to municipal waste management and delivering high-quality, cost-effective, and efficient customer service. The buyer will also handle part of the customer service internally, making this a procurement for overflow services.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In environmental services, SALPAKIERTO OY has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. LT ENVIRONMENTAL SERVICES LTD1× · 25%
    2. VERDIS OY1× · 25%
    3. L&T Environmental Services Oy1× · 25%
    4. HUMM GROUP OY1× · 25%

    Across environmental services, the most active winners are BIFFA WASTE SERVICES LTD, CHURCHILL CONTRACT SERVICES LTD, DIRECT CLEANING SERVICES SW LIMITED — the field to beat, or your route in as a partner.

    More from SALPAKIERTO OY

    2 listingsView all →
    AwardedEnvironmental Services🇫🇮Finland

    Waste Collection and Environmental Services in Finland

    This procurement opportunity involves the collection and transportation of sorted packaging waste from multi-compartment containers using a rear-loading truck. The services are to be provided to the customers of Salpakierto Oy, in accordance with the specifications outlined in the request for propos

    €600,000SALPAKIERTO OY
    Published 11 Jun 2025
    AwardedEnvironmental Services🇫🇮Finland

    Waste Collection Services in Finland

    This contract involves the collection of mixed waste as part of municipal waste management responsibilities in the Kärkölä and Hollola areas (Contract 916). The work includes the pickup, loading, transportation, and delivery of waste to designated receiving locations specified by the client. Please

    €1,000,000SALPAKIERTO OY
    Published 11 Jun 2025

    Open in Environmental Services

    4 open listingsView all →
    Environmental Services🇮🇪Ireland

    Integrated Source Protection Plan Development for Kilmovee Urlaur Group Water Scheme

    Service provider needed to develop an Integrated Source Protection Plan for a group water scheme to protect drinking water sources from contamination.

    est.€15,000Kilmovee/ Urlaur Group Water Scheme
    Published 15 Sept 2026
    Environmental Services🇮🇪Ireland

    Integrated Source Protection Plan for Killeen Group Water Scheme

    Develop an Integrated Source Protection Plan to safeguard drinking water sources for Killeen Group Water Scheme's catchment areas.

    est.€15,000Lough Cumnel (Kileen) Group Water Scheme
    Published 15 Sept 2026
    OpenEnvironmental Services🇬🇧United Kingdom

    Occupational Hygiene Services

    NHS Trusts are seeking qualified occupational hygiene service providers to support workplace health, safety assessments, and regulatory compliance.

    £1,000,000indicativeBusiness Services Organisation Procurement and Logistics Service
    Published 15 Sept 2026
    Environmental Services🇬🇧United Kingdom

    Modelling the Environmental Impact of Displaced UK Agricultural Production

    Develop a model to estimate where UK agricultural production would be displaced and assess the resulting environmental impacts of relocating that production overseas.

    est.£275,000JNCC SUPPORT CO
    Published 15 Sept 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    378543-2025
    SO
    Buyer
    SALPAKIERTO OY
    Sector
    Environmental Services