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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Engagement Platform Development
    Awarded contract

    Customer Engagement Platform Development

    Awarded
    £142.5k
    Published 27 May 2026

    Develop a customer engagement platform available through the G-Cloud 14 framework procurement process.

    🇬🇧United Kingdom· EnglandPublished 27 May 2026· 5 months agoviaFind a Tender
    Awarded
    £142.5k
    Published 27 May 2026

    Decision brief

    4 fields
    • Contract value
      £142,451
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • GF
      GRANICUS FIRMSTEP LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    27 May 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves creating a customer engagement platform through a call-off contract from the G-Cloud 14 framework. Suppliers should note that this is a framework-based procurement, meaning the contract will be awarded to a pre-qualified supplier from the G-Cloud 14 digital services framework. The platform should enable organizations to interact with and manage customer relationships effectively. Interested suppliers must be registered on the G-Cloud 14 framework to be eligible for this contract award.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, VIVID Housing Ltd has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. GRANICUS FIRMSTEP LIMITED1× · 33%
    2. SOFTCAT PLC1× · 33%
    3. MANIFESTO DIGITAL LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Emergency Gas Servicing Contract

    VIVID seeks an emergency supplier to complete 1,950 gas services by February due to capacity constraints.

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    VIVID Housing Limited is appointing a contractor for a long-term agreement to install and replace communal entrance doors across its housing portfolio, including various door types and entry systems.

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    Open in IT & Software

    4 open listingsView all →
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    Digital Analytics Platform for BBC

    The BBC is procuring a high-capacity digital analytics platform to monitor user engagement across digital services, processing 160 billion monthly events for 3,000 users.

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    Digital Architecture, Design and Product Services for HMRC

    HMRC is procuring Architecture, Design and Product Services worth approximately £300m over 5 years through the DOS 7 framework, open to eligible suppliers only.

    £300,000,000indicativeHM Revenue & Customs
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    Identity Assurance (NIDA) Solution - Support, Maintenance and Development

    Supplier needed to support, maintain, and develop the NICS Identity Assurance (NIDA) application with a 3-month transition period followed by 3 years of service, plus optional extensions.

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    Information Session: Social Care Case Management System Standards and Supplier Assurance

    DfE and DHSC are hosting an information session for social care system suppliers to explain new data standards and a Catalogue Agreement assurance approach.

    Department of Health & Social Care
    Published 23 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a6b7

    Your fit

    Could you win the next one?

    This went to GRANICUS FIRMSTEP LIMITED. Sonar reads VIVID Housing Ltd's work like this against your business — who holds it, and whether you could compete or partner next time.

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    VH
    Buyer
    VIVID Housing Ltd
    Sector
    IT & Software