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    ContractsCustomer Engagement Platform Development
    Awarded contract

    Customer Engagement Platform Development

    Awarded
    £142.5k
    Published 27 May 2026

    Develop a customer engagement platform available through the G-Cloud 14 framework procurement process.

    🇬🇧United Kingdom· EnglandPublished 27 May 2026· 5 months agoviaFind a Tender
    Awarded
    £142.5k
    Published 27 May 2026

    Decision brief

    4 fields
    • Contract value
      £142,451
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • GF
      Granicus Firmstep Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    27 May 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves creating a customer engagement platform through a call-off contract from the G-Cloud 14 framework. Suppliers should note that this is a framework-based procurement, meaning the contract will be awarded to a pre-qualified supplier from the G-Cloud 14 digital services framework. The platform should enable organizations to interact with and manage customer relationships effectively. Interested suppliers must be registered on the G-Cloud 14 framework to be eligible for this contract award.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, VIVID Housing Ltd has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. SOFTCAT PLC1× · 33%
    2. Granicus Firmstep Ltd1× · 33%
    3. MANIFESTO DIGITAL LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a6b7

    Your fit

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    VH
    Buyer
    VIVID Housing Ltd
    Sector
    IT & Software