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    ContractsDigital Services Engineering Partner - Managed IT Services
    Closed contract

    Digital Services Engineering Partner - Managed IT Services

    Contract value
    £19.5m
    Published 8 Jul 2026

    Five-year contract to deliver integrated IT service management, engineering support, and ServiceNow development services with flexible scope refinement.

    🇬🇧United Kingdom· LondonPublished 8 Jul 2026· 3 months agoviaFind a Tender
    Contract value
    £19.5m
    Published 8 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £19,500,000indicative
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Closed

    No longer open. Published 3 months ago.

    8 July 2026
    Closed — no tender deadline was published

    Brief

    The Delivery Authority is seeking a Digital Services Engineering Partner (DSEP) to provide comprehensive IT service management and engineering services over a five-year contract period. The successful provider will deliver: ITIL-aligned management capabilities; business-hours service desk and on-site support at multiple locations including Palace and QEII; limited out-of-hours incident triage; a core engineering team with access to scalable specialist resources; ServiceNow platform development; and project delivery services on a time and materials basis. The scope is designed to be flexible, with opportunities to refine and expand requirements through ongoing market engagement throughout the contract term.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, RESTORATION AND RENEWAL DELIVERY AUTHORITY LTD has awarded 1 contract to 1 supplier.

    Who wins here
    1. NCC Group Security Services Ltd1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c699

    Track

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    RR
    Buyer
    RESTORATION AND RENEWAL DELIVERY AUTHORITY LTD
    Sector
    IT & Software