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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Service Center Operations
    Awarded contract

    Customer Service Center Operations

    Awarded
    PLN 28.4m
    Published 6 May 2025

    This contract involves providing sales and customer service operations, specifically managing a Partner Point. Suppliers are invited to offer their services to effectively run this Partner Point, which is essential for enhancing customer engagement and support. The total value of the contract is app

    🇵🇱PolandPublished 6 May 2025· 1 years agoviaTED
    Awarded
    PLN 28.4m
    Published 6 May 2025

    Decision brief

    4 fields
    • Contract value
      PLN 28,353,004
      PLN
    • Closing date
      Rolling
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇵🇱Poland

    Suppliers

    4 suppliers
    • PS
      PROMABI SP Z O O SP K
    Lead contractor
  1. GA
    GWARANT ANNA PALKA-KNOL
    Consortium partner
  2. PW
    PIOTR WAWRZYNÓW IPW
    Consortium partner
  3. SS
    S4K Sp. z o.o.
    Consortium partner
  4. Lifecycle

    Awarded

    Contract awarded. Originally published 1 years ago.

    6 May 2025
    Awarded — no open tender advertised

    Brief

    This contract involves providing sales and customer service operations, specifically managing a Partner Point. Suppliers are invited to offer their services to effectively run this Partner Point, which is essential for enhancing customer engagement and support. The total value of the contract is approximately €28,353,004.08, and it is published on the TED platform. The buyer for this contract is TAURON Sprzedaż sp. z o.o., and the awarded supplier is PROMABI sp. z o. o. sp. k.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In professional services, TAURON SALES LLC has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. PROMABI SP Z O O SP K1× · 33%
    2. BUSINESS PARTNER RAFA STPIE1× · 33%
    3. Business Partner Rafał Stępień1× · 33%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    AwardedEnergy & Utilities🇵🇱Poland

    Customer Service Center - Provision of Sales and Service Support for a Partner Point

    This contract involves providing sales and service support services, which include managing a Partner Point. Suppliers are invited to submit proposals for delivering these services, which are essential for enhancing customer engagement and support. The total value of the contract is approximately 15

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    Published 9 Dec 2025

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    293876-2025
    TS
    Buyer
    TAURON SALES LLC
    Sector
    Facilities Management