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    ContractsPerformance, Delay and Incident Management System for Chiltern Rail
    Open tender

    Performance, Delay and Incident Management System for Chiltern Rail

    Contract value
    £1.9m
    Published 3 Nov 2026

    Chiltern Rail seeks a supplier to deliver and support a complete Performance, Delay and Incident Management System for five years with optional two-year extension, with an estimated maximum value of £1.9 million.

    🇬🇧United Kingdom· LondonPublished 3 Nov 2026· TodayviaFind a Tender
    Contract value
    £1.9m
    Published 3 Nov 2026

    Decision brief

    4 fields
    • Contract value
      est.£1,900,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    3 November 2026
    Open tender · no closing date published

    Brief

    Chiltern Rail is seeking a comprehensive Performance, Delay and Incident Management System to replace its existing Compass solution. The supplier must provide a complete end-to-end solution including provision, implementation, configuration, integration with existing railway and corporate systems, data migration, testing, training, hosting, support and ongoing maintenance. The system must operate reliably in a live railway operational environment and support Chiltern Rail's operational performance tracking, delay management, incident and event management, and action-tracking requirements. The solution may be a single integrated system or an integrated combination of modules and third-party components, with the supplier responsible for delivery and ongoing support of the entire requirement. The contract is for an initial five-year term with an optional two-year extension. The estimated maximum contract value is £1,900,000 excluding VAT over the full potential seven-year term.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-079718

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    Buyer
    CHILTERN RAIL LIMITED
    Sector
    IT & Software