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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsSoftware Support Services for ALVAO Products (2026-2029)
    Closed contract

    Software Support Services for ALVAO Products (2026-2029)

    Tender closed
    17 Mar 2026
    27 weeks ago

    This public procurement contract seeks suppliers to provide support for ALVAO software products, including ALVAO Service Desk for 14,500 users, ALVAO ServiceDesk Enterprise API for 14,500 users, ALVAO ServiceDesk for 200 resolvers, and the ALVAO Outlook Add-in for 14,500 users. The contract also inc

    🇨🇿Czech RepublicPublished 12 Feb 2026· 7 months agoviaTED
    Tender closed
    17 Mar 2026
    27 weeks ago
    Tender deadline passed on 17 Mar 2026.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      17 Mar 2026
      6 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇨🇿Czech Republic

    Lifecycle

    Closed

    Tender closed on 17 Mar 2026. Awaiting award.

    12 Feb 2026Today17 Mar 2026

    Brief

    This public procurement contract seeks suppliers to provide support for ALVAO software products, including ALVAO Service Desk for 14,500 users, ALVAO ServiceDesk Enterprise API for 14,500 users, ALVAO ServiceDesk for 200 resolvers, and the ALVAO Outlook Add-in for 14,500 users. The contract also includes the provision of individually paid services and work related to the operation and maintenance of ALVAO software, as specified in the contract documents. Suppliers should be prepared to meet the requirements outlined in the contract.

    Track record

    4 awards · 2 winners
    Open field

    No single supplier dominates the field.

    In it software, GENERAL FINANCIAL DIRECTORATE has awarded 4 contracts to 2 suppliers.

    Who wins here
    1. EVIDEN CZECH REPUBLIC SRO2× · 50%
    2. Eviden Czech Republic s.r.o.2× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    105682-2026
    GF
    Buyer
    GENERAL FINANCIAL DIRECTORATE
    Sector
    IT & Software