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    ContractsProject Manager for Customer Care Register Development - Phase 1
    Open tender

    Project Manager for Customer Care Register Development - Phase 1

    Tender closes
    6d
    5 Oct 2026 · in 5 days

    Manage Phase 1 development and implementation of Northern Ireland's joint electricity and gas Customer Care Register with medical and needs-based tiers.

    🇬🇧United Kingdom· Northern IrelandPublished 4 Sept 2026· 3 weeks agoviaFind a Tender
    Tender closes
    6d
    5 Oct 2026 · in 5 days
    Closing in 6 days — tender deadline on 5 Oct 2026

    Decision brief

    4 fields
    • Contract value
      est.£185,000
      Pounds sterling
    • Tender closes
      5 Oct 2026
      6 days left
    • Sector
      Engineering
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Northern Ireland

    Lifecycle

    6d left

    6 days left to bid — closing this week. Opened 3 weeks ago, deadline 5 Oct 2026.

    4 Sept 2026Today5 Oct 2026

    Brief

    The Northern Ireland Authority for Utility Regulation (UR) is seeking a supplier to serve as Project Manager for Phase 1 of the Customer Care Register project. The role involves developing, implementing, and managing the complete project plan for this initiative. In Phase 1, you will oversee the development and implementation of a combined electricity and gas Customer Care Register (energy CCR), which will feature two tiers: a medical tier for customers dependent on electricity for healthcare or with terminal illnesses, and a needs-based tier. The water Customer Care Register will continue as a single-tiered system during this phase without the introduction of needs-based recording. The project requires expertise in utility regulation, project management, and stakeholder coordination. Detailed specifications and requirements are provided in the accompanying Specification document. This is a significant infrastructure project supporting vulnerable customers across Northern Ireland's utility sector.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f253
    UR
    Buyer
    Utility Regulator
    Sector
    Engineering