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    ContractsUser Testing Tool for Government Digital Service
    Awarded contract

    User Testing Tool for Government Digital Service

    Awarded
    £300k
    Published 20 Jul 2026

    Provide a user testing tool to help Government Digital Service conduct usability research and improve digital service delivery.

    🇬🇧United KingdomPublished 20 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £300k
    Published 20 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £300,000
      Pounds sterling
    • Tender closed
      1 Jun 2026
      5 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • UT
      USERTESTING TECHNOLOGIES LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    20 Jul 2026Today1 Jun 2026

    Brief

    Government Digital Service (GDS), which is part of the Department of Science, Innovation and Technology (DSIT), is seeking a User Testing tool. This tool will enable GDS to conduct user research and usability testing to improve digital services and user experiences. The contract is available through the G-Cloud 14 framework as a call-off arrangement, allowing for flexible procurement of testing solutions and services.

    Track record

    14 awards · 12 winners
    Open field

    No single supplier dominates the field.

    In it software, DSIT has awarded 14 contracts to 12 suppliers.

    Who wins here
    1. GARTNER U.K. LIMITED2× · 14%
    2. USERTESTING TECHNOLOGIES LIMITED2× · 14%
    3. CAREERS RESEARCH AND ADVISORY CENTRE (CRAC) LIMITED(THE)1× · 7%
    4. Avella Security Limited1× · 7%
    5. BROOKCOURT SOLUTIONS LIMITED1× · 7%
    6. Capricorn Ventis Ltd (Capventis)1× · 7%

    +6 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    a8ef505b-74d0-4656-b843-78bd1bdbce72-907246

    Your fit

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    This went to USERTESTING TECHNOLOGIES LIMITED. Sonar reads DSIT's work like this against your business — who holds it, and whether you could compete or partner next time.

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    DS
    Buyer
    DSIT
    Sector
    IT & Software