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    ContractsOutsourced Revenues and Benefits Service
    Awarded contract

    Outsourced Revenues and Benefits Service

    Awarded
    £43.9m
    Published 3 Sept 2026

    Local authority seeks an experienced provider to deliver fully outsourced Revenues and Benefits Services including customer support for a 5-year initial term starting October 2026.

    🇬🇧United Kingdom· LondonPublished 3 Sept 2026· 1 months agoviaFind a Tender
    Awarded
    £43.9m
    Published 3 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £43,883,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • LU
      Liberata UK Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    3 September 2026
    Awarded — no open tender advertised

    Brief

    This procurement seeks a qualified provider to deliver a fully outsourced Revenues and Benefits Service, including customer-facing support for both revenues and benefits functions. The contract is being procured through further competition under the CCS (Crown Commercial Service) framework RM6295 Outsource Services, Lot 2, Business Services. The initial contract period is 5 years, commencing 1 October 2026, with an optional 2-year extension available subject to satisfactory performance and budget approval. Prospective suppliers should be prepared to provide comprehensive customer service support alongside revenue collection and benefits administration capabilities.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In professional services, LONDON BOROUGH OF BARNET has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Charles Novacroft Direct Ltd1× · 33%
    2. Good Impressions1× · 33%
    3. Liberata UK Limited1× · 33%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0695c9

    Your fit

    Could you win the next one?

    This went to Liberata UK Limited. Sonar reads LONDON BOROUGH OF BARNET's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LB
    Buyer
    LONDON BOROUGH OF BARNET
    Sector
    Professional Services