BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsOut of Hours and Emergency Call Answering Services – Limerick City and County Council
    Awarded contract

    Out of Hours and Emergency Call Answering Services – Limerick City and County Council

    Awarded
    185.3k
    Published 19 Jun 2026

    Tender opportunity for provision of out of hours and emergency telephone answering services for Limerick City and County Council, operating on weeknights, weekends, bank holidays, and during emergencies.

    🇮🇪IrelandPublished 19 Jun 2026· 2 months agoviaTED
    Awarded
    185.3k
    Published 19 Jun 2026

    Decision brief

    4 fields
    • Contract value
      185,300currency not stated
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    1 supplier
    • KA
      Key Answering Systems Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    19 June 2026
    Awarded — no open tender advertised

    Brief

    Limerick City and County Council seeks a qualified service provider to operate out of hours and emergency call answering services. The service will handle incoming calls during specified times including: weekday evenings from 5pm to 9am, full 24-hour coverage on weekends and bank holidays, full 24-hour coverage on days when the council is closed, daytime hours during extraordinary events requiring council closure, and emergency situations including severe weather events, major emergencies, and telephone system failures occurring at any time. The successful supplier will need to establish professional call handling procedures, maintain adequate staffing levels across all required time periods, and ensure reliable service continuity for urgent council-related matters. Interested vendors should be experienced in emergency services dispatch, customer service, and managing high-volume call centers with trained operators.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In professional services, Limerick City and County Council has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Mason Advisory Limited1× · 20%
    2. DigitalWell Ireland Ltd1× · 20%
    3. Key Answering Systems Ltd1× · 20%
    4. Core Optimisation Limited1× · 20%
    5. Davis Events Limited1× · 20%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

    More from Limerick City and County Council

    4 listingsView all →
    Construction🇮🇪Ireland

    Conservation Architect Led Design Team for Mount St Lawrence Mortuary Chapel

    Limerick City and County Council seeks a Grade 1 Conservation Architect to lead design team services for the conservation assessment and tender preparation for a protected mortuary chapel.

    Limerick City and County Council
    Published 1 Sept 2026
    AwardedConstruction🇮🇪Ireland

    South Circular Road Active Travel Infrastructure Project – Site Preparation

    Construction and site preparation for 2.6km of active travel infrastructure including cycle tracks, crossings, and junction upgrades on South Circular Road, Ireland.

    €7,737,057Limerick City and County Council
    Published 31 Aug 2026
    AwardedEngineering🇮🇪Ireland

    Architect-Led Design Services for Bank of Ireland Building Redevelopment in Rathkeale

    Limerick City and County Council seeks an architect-led design team to redevelop the former Bank of Ireland building in Rathkeale into a mixed-use enterprise and community facility.

    €345,560Limerick City and County Council
    Published 28 Aug 2026
    AwardedConstruction🇮🇪Ireland

    Building Maintenance and Repairs Framework for Limerick City and County Council Housing Stock (Up to €7,500)

    Multi-party framework for building contractors to perform emergency maintenance and repairs on Limerick City and County Council housing stock, with work orders up to €7,500 excluding VAT.

    €4,800,000Limerick City and County Council
    Published 27 Aug 2026

    Open in Professional Services

    4 open listingsView all →
    Professional Services🇮🇪Ireland

    Ireland – Public Consultation Services for GPO Complex Redevelopment, Dublin

    Ireland seeks a public consultation services provider to facilitate a national engagement programme exploring the historical and future significance of Dublin's GPO Complex redevelopment.

    OFFICE OF PUBLIC WORKS OPW
    Published 2 Sept 2026
    Professional Services🇬🇧United Kingdom

    PR and Event Management Agency for Digital Transformation Celebration Event

    Newry, Mourne and Down District Council invites PR and event management agencies to bid for delivering a Digital Transformation Celebration Event with supporting communications campaign.

    est.£29,500NEWRY MOURNE AND DOWN DISTRICT COUNCIL NMD
    Published 1 Sept 2026
    Professional Services🇬🇧United Kingdom

    Public Relations Agent for Digital Transformation Celebration Event

    PR and event management services required to deliver a showcase celebration event and communications campaign for a digital transformation initiative in Northern Ireland.

    est.£29,500NEWRY MOURNE AND DOWN DISTRICT COUNCIL NMD
    Published 1 Sept 2026
    Professional Services🇬🇧United Kingdom

    Rail Safety and Assurance Services Framework - Northwest and Central Region

    Establish a framework contract to supply specialist rail safety and assurance services supporting CSM REA compliance across the Northwest and Central Region.

    est.£13,500,000NETWORK RAIL INFRASTRUCTURE LIMITED
    Published 1 Sept 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    422865-2026
    LC
    Buyer
    Limerick City and County Council
    Sector
    Professional Services