Portsmouth Wellbeing Service Case Management System

Portsmouth City Council seeks a Healthy Lifestyle Case Management System to support the Wellbeing Service in managing client care and improving health outcomes. The service provides evidence-based interventions to address modifiable health risk factors including smoking, physical inactivity, obesity, hypertension, and harmful alcohol use. The system must support screening across multiple health metrics (smoking status, BMI, physical activity, alcohol consumption) and emotional wellbeing assessments using validated tools such as the Edinburgh Warwick scale. The solution should accommodate high-volume caseloads, serving over 2,500 active clients from approximately 5,000 annual referrals originating from hospitals (including maternity services), general practices, and self-referrals. The system must enable proactive outreach to high-risk populations including routine and manual workers, residents in deprived areas, and individuals with mental health conditions, while facilitating partnership working to extend service reach and impact.