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    ContractsTaxi Aggregator Platform Provider for Transport for Wales
    Awarded contract

    Taxi Aggregator Platform Provider for Transport for Wales

    Awarded
    £17.4m
    Published 19 Jun 2026

    TfWRL seeks a taxi aggregator platform supplier to manage booking, tracking, and delivery of taxi services across their rail network with 24/7 support and full vehicle accessibility.

    🇬🇧United Kingdom· WalesPublished 19 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £17.4m
    Published 19 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £17,400,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Transport & Logistics
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • CG
      CMAC Group UK Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    19 June 2026
    Awarded — no open tender advertised

    Brief

    Transport for Wales Rail Ltd (TfWRL) is seeking a supplier to deliver a comprehensive taxi aggregator platform that manages booking, scheduling, and monitoring of taxi services across their entire network. The platform must support reliable, punctual service delivery while meeting TfWRL's operational and quality standards. Key Requirements: - User-friendly online booking portal and mobile app with real-time tracking and reporting - Extensive and resilient taxi network covering TfWRL's service area and cross-border routes - 24/7/365 customer support call centre - Access to diverse vehicle types, including wheelchair-accessible vehicles (WAV) - Comprehensive complaints handling and issue resolution process - Dedicated account manager to serve as primary TfWRL contact The successful supplier will be expected to ensure service reliability, maintain quality standards, and provide seamless integration with TfWRL's operations.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In transport logistics, Transport for Wales Rail Limited (Utility Buyer) has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. AA minibus travels T/A Brit Coaches1× · 25%
    2. Cardiff City Transport Services Limited T/A Cardiff Bus1× · 25%
    3. STAGECOACH SERVICES1× · 25%
    4. CMAC Group UK Ltd1× · 25%

    Across transport logistics, the most active winners are 24X7 LTD, SKYLINE TAXIS, STL — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05efe0

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    Buyer
    Transport for Wales Rail Limited (Utility Buyer)
    Sector
    Transport & Logistics